YOUR QUESTIONS, CONSIDERED
From product details and custom development to ordering and delivery, find a useful starting point here. For a question specific to your project, our team is ready to help.
14 answers / 5 topicsAcross the collections shown on our website, you can explore dining chairs and tables, coffee and side tables, consoles, cabinets, lounge and bar seating, and selected office furniture. Availability and specifications vary by collection and model.
Tell us which wood, metal, upholstery, color, or surface finish you have in mind. Our team can review the available options and their suitability for the design before confirming a specification.
Packaging is planned around the product and its journey. Depending on the item, protection may include bags, foam, corner guards, and corrugated cartons. We can confirm the packing specification for your order before production.
Yes. Share your drawings or reference images, dimensions, intended use, preferred materials, and target market. Our team can review the concept, discuss feasibility, and outline the next development steps.
Yes. Hometree's design and sample-development teams consider appearance, comfort, structure, and production feasibility as a concept moves toward an approved sample.
Our inspection process looks at relevant materials, construction, surface finish, assembly, and packing against the agreed product specification and approved sample. The exact checks can be discussed for each project.
Applicable documents depend on the product, material, and destination market. Tell us which standards or reports you need, and our team will confirm what current documentation is available for that item. Please request the relevant report before treating a product as certified to a specific standard.
Minimum quantities can vary by model, material, and level of customization. Send us the product details and required quantity so we can confirm the current minimum for your project.
A product link, drawing, or reference image is a good start. Please include dimensions, materials or finish preferences, estimated quantity, delivery destination, and target timing if known. This helps us prepare a more relevant response.
Payment methods and terms are confirmed for each order in the quotation or sales agreement. Please ask our team to confirm the available options before placing an order.
Hometree works with customers in international markets. Share the destination and product requirements with us so we can check the available shipping arrangement for your order.
Shipping method, terms, cost, and delivery time depend on the destination, product, quantity, and stock or production status. Our team can discuss suitable options, including DDP where available, and confirm the agreed terms in your quotation.
Once an order is dispatched, the available shipping documents and tracking details depend on the delivery method. Contact our team with your order reference for the latest available update.
Use the website contact page or email susan@hometreefurniture.com. If your question concerns an existing order, include your order reference so we can direct it to the right person.
A MORE SPECIFIC QUESTION?
A few details help us give you an answer that fits your project. You can start with:
Not every detail has to be decided yet. Share what you know, and we can discuss what needs to be confirmed.
Yes. We appreciate Corporation Social Responsibility and are a member of Amfori BSCI, addtion to our products successfullly passed test of EN12520:2015 (Strength, Durability and Safety), REACH Regulation(EC) No 1907/2006（Polycyclic Aromatic Hydrocarbons）, EN ISO 5077:2008/EN ISO 3759:2011/EN ISO 6330:2012(Dimentional Stability to Washing), ISO 105 C10:2006 (Colour Fastness to Washing), ISO 105-X12:2016 (Colour Fastness to Rubbing), ISO 105-B02:2014 (Colour Fastness to Light), ISO 13938-1:1999(Bursting Strength), BS 5852 Part 2:1982 (Flammability Test) and FSC certified.
Our chairs and tables are exported to the United States, Canada, the United Kingdom, Germany, France, Russia, Poland, Turkey, Italy, Spain, Morocco, Algeria, Nigeria, South Africa, Saudi Arabia, Kazakhstan, Uzbekistan, India, Malaysia, Australia, New Zealand, Mexico, Brazil, Argentina.
Proper package like bubble bags, flat PE bags, corner protector, form boards, and corrugated cartons will be used to protect our chairs & tables from abrasion and damage.
Leukhome specializes in dining chairs, dining tables, coffee tables, console tables and side tables, lounge chairs, bar chairs and more.
The minimum order quantity for all our products is 5 pieces.
Beyond our curated collections, LeukHome offers tailored furniture and homeware solutions to match your unique needs. Whether reimagining dimensions, materials, or styles for residential, commercial, or outdoor spaces, our design and production teams collaborate closely with you to bring bespoke concepts to life.Ready to create something exceptional?Contact our customization specialists today to discuss your project’s scope, timeline, and pricing.
To ensure customer receive our products in sound state, Leukhome conducts a self-inspection with high-quality standard on raw matericals, semi-finished product and finished products. Our products are qualififed to pass the third party test like SGS, TUV or BV.
Yes. Leukhome experts guide you from optimizing your concept to the construction of your chairs & table design. Professional insights and recommendations are provided to your ideas, eliminating possible flaws in your design.
Once your order ships, you’ll receive:
A tracking number via email/SMS.
Real-time updates on delivery status (estimated time window included).
Contact our support team at olivia@leukhome.com for urgent inquiries.
Live Chat: Click the icon on our website.
Email: olivia@leukhome.com
Leukhome is experienced in shipping goods to global markets and has flexible payment methods. We accept payment via Paypal, Credit Card, etc. Please contact us for detailed discussion.
For global export countries, we provide DDP (Delivery Duty Paid) service (for the United States, Canada, the United Kingdom, Germany and France, we provide free delivery within 10 days for local warehouse goods). There is no need to pay additional taxes and other fees, we will deliver the goods to your designated location.